FAQs

When will my order ship?

Due to the handmade nature of Hui Designs, orders typically ship within 1-2 weeks.

How much are shipping costs?

Shipping is free on orders $100 or more.  Shipping costs are $8.88 for orders under $100.

How do I know if my order was received?

You will receive a confirmation of receipt email within 24 hours of your purchase.

Why do the stone beads look different from the photos?

Because of the nature of semi-precious stones, there will be some variation in color and/or texture.  This is a completely natural occurrence and cannot be avoided.

What is your refund/exchange policy?

Click here

Who makes the jewelry?

All Hui Designs jewelry is lovingly made by Hui L. Rorabaugh

How do you pronounce “Hui”?

[Wh-E]